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If you are a stake pool owner and want to wind down your validator service, follow these steps to ensure delegators can safely recover their funds.

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Step 1: Notify Delegators

Before making any changes, inform your delegators that the pool is shutting down. Give them enough time to unstake and withdraw their tokens. They need to:
  1. Call unstake_all on the pool.
  2. Wait for the 4-epoch unbonding period.
  3. Call withdraw_all to retrieve their tokens.
Share the unstaking and withdrawal commands with your delegators.

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Step 2: Pause Staking

Call pause_staking from the pool owner account. The pool then sends a stake of 0 to the protocol and stops restaking. It does not change any account’s shares in the contract or the reward calculations.
Do not attach a deposit. pause_staking and resume_staking do not accept one, and the call fails if you add it.
The pool sends a stake of 0 right away. It stays in the validator set for the rest of the current epoch and for the next epoch. It leaves the set in the epoch after that. Keep the validator node running until the pool is no longer in the validator set. If the node stops earlier, the pool misses blocks and chunks, and it earns less or no rewards for those epochs.The pool’s locked balance becomes liquid at the start of the third epoch after the call. Pausing does not unstake anyone’s shares in the contract. Delegators still see their shares and can unstake and withdraw normally.

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Step 3: Withdraw Owner Balance

Pausing does not unstake your own balance in the pool. This balance includes the shares that the pool pays you as its reward fee. The pool keeps earning rewards, and paying you the fee, until it leaves the validator set. Wait until the pool is no longer in the validator set, from the second epoch after the pause. Then unstake your balance from the owner account:
After the 4-epoch unbonding period, withdraw it:
The balance that the pool held when it was created does not belong to any account. No one can unstake or withdraw it. It stays in the pool account, together with the rewards it earned. Pools created through poolv1.near start with at least 30 NEAR.

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Step 4: Resume (Optional)

If you decide to keep the pool running again, you can re-enable staking at any time: